Shipping policy
Shipping Times
Estimated delivery time:
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8–15 business days after dispatch
Delivery times are estimates and may vary due to factors outside our control, such as customs delays, carrier issues, weather conditions, or peak shipping periods.
Shipping Costs
Shipping costs are calculated at checkout and are based on:
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Order quantity
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Product weight and size
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Destination
Any applicable shipping fees will be clearly displayed before you complete your purchase.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
Please allow 2–5 business days for tracking information to update after dispatch.
Dropshipping Notice
We work directly with trusted international suppliers to bring you the best products at competitive prices.
As a result, your order may be shipped directly from our supplier and may arrive in separate packages if multiple items are ordered.
Delays & Exceptions
While we do our best to ensure timely delivery, we are not responsible for delays caused by:
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Customs clearance
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Carrier delays
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Incorrect or incomplete shipping information provided by the customer
If your order has not arrived within 20 business days, please contact our support team and we’ll be happy to assist.
Address Accuracy
Please ensure all shipping details are correct at checkout.
We are not responsible for lost or undeliverable packages due to incorrect addresses provided by the customer.
Contact Us
If you have any questions about shipping, feel free to contact us at:
help@tryreliva.com